Student Hub

Student Hub to provide improved digital experience to Students and Internal Staff

Client: UK College of Business and Computing

UK College of Business and Computing offers higher education qualifications and Bachelor’s degree top-up courses, with 96% student satisfaction rating from the National Student Survey

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The Pupose

  • • Student hub is an initiative to digitize two key stakeholder experience; Sudents and Internal Staff
  • • Student
    • Student Self-Service
      • Student life (portal)
      • Event registration
      • Prospectus download
      • Curriculum & schedule
      • Progress tracking
      • Feedback & issue tracking
      • Forums
  • • Internal staff
    • • Student Admissions
      • • Student Marketing
      • • Admissions
    • Alumni Management
      • Alumni Profiling
      • Event invitations & Registrations
    • Business Reporting

The solution

  • • Dynamics 365 for Customer Service
  • • Integration with Finance System
  • • Integration with Sudent Portal (Student Life)

The benefits

  • • Improved outreach activities
  • • Single view of each student by replacing and consilidating lagecy solutions
  • • Streamlined student registration an enrolment process
  • • Timely screening and approvals of applications
  • • Fees and Payment Collection
  • • Document management
  • • Business reports to maximise student support and retention