Today’s customers are more informed and have higher expectations than ever before. Go beyond sales force automation with Dynamics 365 for Sales, enabling you to better understand customer needs, engage more effectively, and win more deals.
Sell smarter with infused artificial intelligence
Know the next best step
Strengthen relationships with personalised and relevant interactions based on embedded intelligence that helps you exceed modern buyers’ expectations.
Optimise emails
Elevate your email communications with embedded intelligence that tells you when and how customers interact with your emails, so you can be proactive and responsive in your communications.
Follow social trends
See what buyers are really thinking with social intelligence that reveals sentiment and identifies potential competitive threats.
Nurture relationships with authentic and personal engagement
Put buyers first
Build trust with insights centred on specific customer requirements and easily manage these relationships with integration between LinkedIn and Dynamics 365 for Sales that unifies data and processes.
Engage buyers with social media
Find opportunities and nurture relationships with embedded intelligence that highlights the relevant conversations to join and recommends content to share.
Deliver personalised content
Get suggestions for content based on what you’re working on and who you’re working with. Quickly create personalised documents with familiar Office 365 tools that enable simultaneous collaboration and editing
Nurture relationships with authentic and personal engagement
Put buyers first
Build trust with insights centred on specific customer requirements and easily manage these relationships with integration between LinkedIn and Dynamics 365 for Sales that unifies data and processes.
Engage buyers with social media
Find opportunities and nurture relationships with embedded intelligence that highlights the relevant conversations to join and recommends content to share.
Deliver personalised content
Get suggestions for content based on what you’re working on and who you’re working with. Quickly create personalised documents with familiar Office 365 tools that enable simultaneous collaboration and editing
Boost productivity and increase revenue
Provide intelligent guidance
Increase user adoption and minimise training with rich, context-sensitive help and an intelligent, event-driven sales process.
Simplify sales execution
Accelerate deals with an end-to-end, engaging experience for opportunity management. Use familiar tools like Excel and Outlook for day-to-day sales activities. See the status of cases, all without the hassle of switching applications.
Stay informed
Enrich account, contact, and lead data with contextual third-party firmographics, news, and compelling events for both B2B and B2C business models
Accelerate sales performance
Shorten ramp up time
Ease on-boarding of new sales people. Align sales behaviour with best practices, interactive help and documentation
Increase sales effectiveness
Meet your numbers by setting goals, monitoring results, and providing feedback and coaching. Investigate deviations from the plan and take corrective action using real-time analytic dashboards.
Gain visibility and insights
Go from data to insights with real-time dashboards that have interactive, drill-down capabilities and natural language queries.
Accelerate sales performance
Shorten ramp up time
Ease on-boarding of new sales people. Align sales behaviour with best practices, interactive help and documentation
Increase sales effectiveness
Meet your numbers by setting goals, monitoring results, and providing feedback and coaching. Investigate deviations from the plan and take corrective action using real-time analytic dashboards.
Gain visibility and insights
Go from data to insights with real-time dashboards that have interactive, drill-down capabilities and natural language queries.
