If you depend on CRM to do business, any downtime costs you time and money. That’s not to mention the reputation damage you could suffer when service slows down or customer-facing applications become unavailable.

Choose NanoIT Solutions Support for:

  • Multi-channel support

  • Qualified and experienced support engineers

  • Pre-agreed response times

  • Access to Microsoft Gold Partner resources

  • Account Manager

  • Change advisory support

  • Certified support engineers

Our support Offerings

Core Service

  • Service desk via phone or web
  • Response SLA
  • Functional and technical resolver teams
  • Quarterly KPI reporting
  • Quarterly service reviews
  • Management of Microsoft relationship

Enhanced Service

  • Full ITIL service
  • Resolution bases SLA
  • Named Service Delivery Manager
  • Client SharePoint gateway
  • Onsite presence as required

Interested in speaking to one of our experts? Feel free to get in touch on our contact page.